When simplicity did not follow technology.


The Vintage fan

Good aspects 

  •    Easy to use;
  •    Intuitive;

Bad aspect

  • The indicators are clear, but are a little misplaced.The 2hours Timer label and Orientation label, should be in the top of the user interactions elements)

The modern fan

Good aspects:

  • Modern and atrative design;
  • New features

Bad aspects:

  • Mapping very confusions;
  • Icons meaning aren’t all clear;
  • The on/off buttons aren’t Highlighted with visual relevance;
  •  The labels of the hours, we do not know are related to which buttons;

Obviously we have to evolve more and we must be careful to keep things simple and especially to ensure that users do not have to memorize the instructions to use the equipment. Usable intuitively and with obvious affordances.

How a little detail can be very frustrating.

Today when I was trying to access my online bank and I came across a very unpleasant situation and extremely unfriendly.Despite being a satisfied customer with the bank in this case, they let me very frustrated.

Here’s what happened: In the course of an account unblocking request, once you have entered the required data you have reached the final part to “accept” the access conditions. I clicked the checkbox and nothing happened … I could not tell if it was active or not. (another problem).I thought it was strange but I thought it was a browser problem … So I tried on IE, Chrome and Firefox and nothing has changed.

Screenshot_1I had to do call the helpline … I called and I was surprised with what they told me … Do you see the red link, more prominently … So I had to click first, and then “read” the conditions,  and then close the window and yes after that, the checkbox appeared Active.

Oh … I had to take 4 actions to continue the action. I complain the usability issue to the person who answered me. I also decided to share this “huge bug” of usability and leave here a solution, which maybe with luck, someone is kind enough to correct.

Errors:
– Many steps to follow up on an action;
– There is no indication, nor message to the user that should do a series of actions;
– The checkbox drawing does not indicate that is inative;

Solution:
– Create a tooltip or other type of message object to indicate what to do;

ux-bug– When entering this page should have the text of the conditions soon and of course the user had to “read” and go to the bottom of the page where you have the buttons to accept. (See Google example);
accept-adsense-terms-and-conditions-startupskenya
– Or Finally, but not the best, in the text thta already exists, indicate what should be done;
In the end I click in the “Ajuda”  button, that means “help” in Portuguese …
But without success, the message says:
“User Help”
There is no help for this page.
Close Help.
(Very funny)!!
Screenshot_3

UX-What did I learn today?

 

What did I learn today? Today I analyze some mockups to a new platform. This time i didn’t do the design, just had the opportunity to review the desktop version and mobile version.
It was fun to see the other side of the design process, in which essentially try to find defects and flaws in the proposals of others.
Always as a constructively critical perspective, I realized quickly from failures in the design of the composition is that there were concerns in the area to take into consideration to put the buttons.
 

A very simple analysis, I came across these errors:

Buttons Quantity

– Do not over do the amount of buttons, in this case we had six buttons, an area that was too small.
Resolution: Eliminate some buttons, reducing to the maximum. Create a button on one of them includes more features. As the share button.

 

images
IOS Share button
index
Android Share Button

 

 

 

 

 

After clicking in the android share button, we can try open a screen like that:

Zeuix

After clicking in the IOS share button, we can try open a screen like that:

iOS-8-vs-iOS-9-comparison-sharing-website
IOS Screens

 

Distance Between Button.

– Pay attention to the size and distance between each button. We can not forget that we have to leave enough space for the finger to click, without making the mistake of clicking another. Learn more here: http://www.smashingmagazine.com/2012/02/finger-friendly-design-ideal-mobile-touchscreen-target-sizes/

Distance Between points and items lists

– Leave space between multiple points and lists, once again, to not click on the wrong button.

Stop Scrollers

– Placement of elements “stop scrollers” that give the feeling to the user that is no more information on the page.
Solution: Add some indication that there is more information (eg: titles)

Footer

–  When designing for mobile, we need to sometimes give priority to some information that will appear only in the mobile version.
Can be the 
the case of the footer: When the footer have a lots of information, such as multiple menus, icons and text blocks, you need to reduce the material in Mobile. We have to define that are most relevant to the mobile version.
See example below. In this case the mobile proposal reduces the information, used only one menu block and the link to the social network.
In short,  choose content that the user can use on his device.

 

mindreel-footer1

Source: http://blogs.iriss.org.uk/viewsource/2012/11/15/designing-for-the-post-pc-age/